Terms of use
Version 1 - Last updated 26 September 2026
Read this part if you read nothing else. SugarTrail is not a medical device. It does not diagnose, treat or monitor any condition, it never calculates a dose, and it is not a safety alarm. Never delay or change treatment because of anything you see in this app. In an emergency, contact your local emergency service.
Who these terms are with
SugarTrail is operated by Cenovya Labs LLC ("we", "us"), a company registered in the United States. By using the app or this site you agree to these terms.
What SugarTrail is
SugarTrail is a personal record-keeping companion for people living with diabetes and those who care for them. It gathers information you already have - from your devices, from apps you use, and from what you log - and shows it back to you in one place. That is the whole of it.
What SugarTrail is not
- It is not a medical device and has not been cleared or approved by the United States Food and Drug Administration or any other regulator.
- It does not provide medical advice. Settings you enter are shown back to you exactly as your clinic wrote them; the app never turns them into a recommended dose.
- It is not an alert system. Data reaches the app minutes to hours after it is recorded. Your sensor's own app is what warns you, and SugarTrail never replaces it.
- It is not a substitute for your doctor, nurse or diabetes educator.
Using the app responsibly
- Give accurate information, and keep your device secure.
- Only keep a trail for another person where you have the right to do so, as their parent or guardian, or with their agreement.
- Do not attempt to break, probe or misuse the service, or use it to harm anyone.
Your content
What you log stays yours. You grant us only the permission needed to operate the app for you - to store your records, show them back, and send them where you ask them to go. We claim no ownership of your health information and we do not sell it. How it is handled is described in the privacy policy.
Availability, and a developing product
SugarTrail is under active development. Features described on this site may change, arrive later than expected, or be withdrawn. Connections to third-party services depend on those services and can stop working for reasons outside our control. We may change or discontinue parts of the app, and we will give reasonable notice where a change affects data you have entered.
Disclaimers and liability
The app is provided "as is", without warranties of any kind to the fullest extent the law allows. We do not warrant that it will be uninterrupted, error-free, or that data from a third-party device or service will be complete or timely. To the fullest extent permitted by law, Cenovya Labs LLC is not liable for indirect or consequential loss, and nothing in these terms limits liability that cannot be limited by law - including for death or personal injury caused by negligence, or for fraud.
Changes to these terms
We will update this page and its version number when these terms change, and say so in the app where the change is material.
Governing law
These terms are governed by the laws of the State of California, United States, without regard to conflict-of-law rules. Where you live in a place whose consumer law gives you rights that cannot be set aside by contract, those rights still apply to you.
Contact
Cenovya Labs LLC · support@sugartrail.app